abroadgirl v Abbey

[abroadgirl]

wow at last i gave up and went to martins page and done a speadsheet there and now i have a problem
on my cacalations i got £6086 but now i have done the spread sheet and added it up on the auto on martins page it comes to £6924.80
so what do i do now and abbey has got the first figure on there defence so what should i do
tyvm for all your help
hugs
abg

[bp]

Yes you just need to put the kind of charge, ie cleared cheque charge (no need to put cheque no) date, and amount as to the no of days since the offence, it will work it directly and also the daily interest that is also worked for you.

[abroadgirl]

hi just to say ive done the spreadsheet from martins page and now will be posting aq tyvm for your help
abg

[abroadgirl]

log in on my pc
i have tried a few time to to log opn infact i can log on but it wont let me go into my account
does this mean they have closed my account without telling me i cannot check etc they have asked for my debit card back which i have sent back to them in april
what do you all think of this one
tyvm
abg

[JAMES33]

Sounds like they might have done or may be in the process of closing it. I had the same problem myself recently, I was in the process of transferring my direct debits to my parachute account when I found I couldn't log on. When I checked the Abbey said it was because I had closed my account. I told them I hadn't yet as I was just in the process of transferring dd's but they said they had received notification from my new bank that I wanted to close account. New bank denied this but it didn't really matter to me as I was changing over anyway. Have you tried calling the telephone banking on 08459 724 724. Hope this helps!

[Robdblynd]

Abbey have been putting in new systems to handle the amount of traffic because of the claims, so their systems are all haywire at the moment.

I'd have another go at logging on in the new few days, the problem usually only lasts for about 24 hours.

[loz1973]

I've had loads of problems with abbey of late even had my card declined in shops when i had more than enough in.
i am starting to think i am on some sort of black list.

But it has spurred me on to open a new account elsewhere.

[abroadgirl]

thankyou for all your replies
i will check again but have done and still the same however i will try again later and will let u know also i will phone them ty for everything
abg

[abroadgirl]

well ive done it and now it is all ready to send back to the court withthe aq
hugs
abg

[Andy999]

Abbey online banking hasn't been working properly for a few weeks now. Your account might still be open, give them a call to check

[drive]

Abbey withdrew my overdraft in 'error' yesterday due to a fault in the system without any prior warning. I managed to get it reinstated by the end of the day. Following this exeprerience, I am starting to agree with your theory of an internal 'blacklist'. Two customer service reps said to me yesterday that, even though my overdraft wasn't due to expire for another 6 months, it was withdrawn due to 'the way my account had been run over the last twelve months' . One representative also stated that they were in their rights to take my 2k overdraft away without warning because of the charges I have incurred over the last year. I am in the process of opening another bank account as I don't think I can trust Abbey with my salary anymore.

[loz1973]

Originally Posted by drive

Abbey withdrew my overdraft in 'error' yesterday due to a fault in the system without any prior warning. I managed to get it reinstated by the end of the day. Following this experience, I am starting to agree with your theory of an internal 'blacklist'. Two customer service reps said to me yesterday that, even though my overdraft wasn't due to expire for another 6 months, it was withdrawn due to 'the way my account had been run over the last twelve months' . One representative also stated that they were in their rights to take my 2k overdraft away without warning because of the charges I have incurred over the last year. I am in the process of opening another bank account as I don't think I can trust Abbey with my salary anymore.

I agree I'm going to another bank tomorrow as i don't want to risk more things going wrong.
Before all this, they would bend over backwards to help out, now if i ring i get yes or no answers only in a curt manner !!
I never had any problems with them before all this and have banked with them for 10+ yrs.
But i suppose thems are the breaks, there has to be some sort of repercussion i suppose but i am logging all the problems etc.. just encase i need the ammo.

[Lula]

Abbey HAVE to give you 28 days notice of the withdrawal of an overdraft.

and yes all their systems were FUBAR ed yesterday because i was in Asda and a lady in front on me had her abbey card declined, i told her and the cashier that abbey are in disarray at the moment

[abroadgirl]

I have filled in my aq with the help of martins pages and help from members here.
I have sent my copies of everything to blackpool court including the statements and list of charges with intrest (from martins templates etc)
to send them all cost me nearly £7 in postage.
to-day thursday 7th july i have recived abbeys aq
and i think they have contrididted themselfs in a couple of answers, i will type it all out for you all to see.
abbey have enclosed aq on behalf of the defendant in this matter.

enclosed is a
DRAFT ORDER FOR DIRECTIONS

upon me reading this i have already done this

The cliant shall within 28 days of service of this order send to the defendant and court
A. A schedule setting out each charge repayment f which is sought showing the date amount and reason if any for that charge

B. Copies of any statements or other document relied upon as showing that each and every charge has been made
if the climant fails to comply with his order the claim will be struck out without futher order
2. The claim be allocated to the small claims track for hearing not before 7th july 2007
3. 14 Days prior to the allocated hearing date the cliamant and the defendant shal file and serve.
A. copies of all documents inc experts reports on which he/it intends to rely at the hearing
B. any witness statements must be included in the documents filed and served and
copies of decided cases and other legal materials to be relied upon

(i have sent and done all this) I have even sent the proof of that they took all these charges out of my sissabilty and mobility payments)
I have sent proof of everything

does this mean the hearing date is the 7th july?

Abbeys allocation questionair as follows

sent copy of this completed form to other parties yes
settlement
do you wish there to be one month stay to attempt to settle the claim either by informal discussion or by alternative resolution yes
local trial any reason why your claim needs to be heared at a particular court no

have you exchanged any information with with the other party to assist in settling the claim yes
(they havent they have denied everything this is why i have sent everything in black n white proving they are lieing)

have u made any applications in this claim no
do you want your experts to give evidence orally at the trial or final hearing NO

which track etc small claims track

how long do you estimate the trial or hearing will take 2 hours

have you attached a list of the directions you think approiate for the management of the claim YES

if yes have they been agreed by the other party NO

what do you estimate your overall costs will be £2000.00
have you attached documents to this questionair yes
(draft order directions is what they enc

have you sent the other documents to the other parties YES
do you intend to make any applications in the immediate futher NO

this is what abbey has sent me and it is there aq

can anyone advise me futher and is this just the buck standard of what they send out and if so what is the next step
i have sent all my evidence etc to the courts 3 copies of everything
tyvm
for any help and advice
abg
do you wish to use expert evidence at the trial or final hearing NO

[abroadgirl]

I have filled in my aq with the help of martins pages and help from members here.
I have sent my copies of everything to blackpool court including the statements and list of charges with intrest (from martins templates etc)
to send them all cost me nearly £7 in postage.
to-day thursday 7th july i have recived abbeys aq
and i think they have contrididted themselfs in a couple of answers, i will type it all out for you all to see.
abbey have enclosed aq on behalf of the defendant in this matter.

enclosed is a
DRAFT ORDER FOR DIRECTIONS

upon me reading this i have already done this

The cliant shall within 28 days of service of this order send to the defendant and court
A. A schedule setting out each charge repayment f which is sought showing the date amount and reason if any for that charge

B. Copies of any statements or other document relied upon as showing that each and every charge has been made
if the climant fails to comply with his order the claim will be struck out without futher order
2. The claim be allocated to the small claims track for hearing not before 7th july 2007
3. 14 Days prior to the allocated hearing date the cliamant and the defendant shal file and serve.
A. copies of all documents inc experts reports on which he/it intends to rely at the hearing
B. any witness statements must be included in the documents filed and served and
copies of decided cases and other legal materials to be relied upon

(i have sent and done all this) I have even sent the proof of that they took all these charges out of my sissabilty and mobility payments)
I have sent proof of everything

does this mean the hearing date is the 7th july?

Abbeys allocation questionair as follows

sent copy of this completed form to other parties yes
settlement
do you wish there to be one month stay to attempt to settle the claim either by informal discussion or by alternative resolution yes
local trial any reason why your claim needs to be heared at a particular court no

have you exchanged any information with with the other party to assist in settling the claim yes
(they havent they have denied everything this is why i have sent everything in black n white proving they are lieing)

have u made any applications in this claim no
do you want your experts to give evidence orally at the trial or final hearing NO

which track etc small claims track

how long do you estimate the trial or hearing will take 2 hours

have you attached a list of the directions you think approiate for the management of the claim YES

if yes have they been agreed by the other party NO

what do you estimate your overall costs will be £2000.00
have you attached documents to this questionair yes
(draft order directions is what they enc

have you sent the other documents to the other parties YES
do you intend to make any applications in the immediate futher NO

this is what abbey has sent me and it is there aq

can anyone advise me futher and is this just the buck standard of what they send out and if so what is the next step
i have sent all my evidence etc to the courts 3 copies of everything
tyvm
for any help and advice
abg
do you wish to use expert evidence at the trial or final hearing NO

[abroadgirl]

sorry i meant 7th june

[livelylad]

You need to send a schedule of charges to the court and their solicitors. You also need to submit your court bundle 14 days before the case date (7th July) I would contact the banks solicitors and ask them if they wish to settle, they may just. I have megred your threads please stick to this one. I have also moved it to the Abbey forum.

[abroadgirl]

thankyou for you rreply abg

[abroadgirl]

hi again i have sent the court all the papers and the schedule of all the charges i carnt get the court bungle as i click on it and click on open then i get the winzip comes up which i carnt unzip as i have used the free trail and wants me to pay for it now?
ikeep trying but i carnt get the court bungle open also abbey will be getting all the correspondence and schedule of all the charges even proof that they took it out of my benefit every time they have denied it all so i have sent all the proof and statements etc

[abroadgirl]

does this mean the hearing date is the 7th july?

Abbeys allocation questionair as follows

sent copy of this completed form to other parties yes
settlement
do you wish there to be one month stay to attempt to settle the claim either by informal discussion or by alternative resolution yes


have you exchanged any information with with the other party to assist in settling the claim yes



have u made any applications in this claim no

do you want your experts to give evidence orally at the trial or final hearing NO








have you attached documents to this questionair yes

(draft order directions is what they enc



do you intend to make any applications in the immediate futher NO

tyvm
for any help and advice

do you wish to use expert evidence at the trial or final hearing NO[/quote]

they say no to the question do u want your experts to give evidence oral at the hearing or the final they have said no
does this mean they dont want it going to court?
tyvm
abg