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Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
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Old 6th June 2006, 18:35   #1 (permalink)
babaton
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Default babaton v Abbey

Hi,

I've had trouble with banks for years, I'd just sent off some letters to Co-Op threatening to tell the onbudsman about their nasty fines when I found this fantastic site.

So I've switched my attention to Abbey who owe me far more money and I've just sent off my Data Protection Act request.

Should I have sent it recorded post? Are the banks that devious?

Cheers, Baba
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Old 6th June 2006, 18:38   #2 (permalink)
Janet-M
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Default Re: Recorded Post?

Hi and Welcome

As long as you keep a dated copy then a letter is deemed served 2 days after you post it .If for your own benefit you did want some proof then you can obtain a free certificate of posting from the P.O..


please keep us updated.
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Old 6th June 2006, 18:38   #3 (permalink)
natalie
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I am in: Swindon Wilts
Posts: 244
natalie Informativenatalie Informativenatalie Informative
Default Re: Recorded Post?

Hi and welcome to the forum

Quote:
Should I have sent it recorded post? Are the banks that devious?
Yes and yes
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Old 6th June 2006, 18:53   #4 (permalink)
funkyparott
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Default Re: Recorded Post?

Banks love it when you write to the Ombudsman. Because the Ombudsman, mostly, never do anything.

Read the FAQS. If you don't get what you want issue a summons through the court. Don't bother with the Ombudsman nonsense. Stick to your timetable and not the banks.

FP
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Old 6th June 2006, 19:22   #5 (permalink)
babaton
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Default Re: Recorded Post?

Thanks, Thanks, and Thanks.

You're right about the ombudsman, that was over a month ago and no reply, been trying to motivate myself to get back at em, then I found this fine site.

Recorded delivery only from now on, a small price to pay in order to avoid a major pain in the arse later.

One other thing I'm worried about is whether or not I need to pay any court costs.I've been reading around and noticed that if the claim is under £5000 it should stay in the small claims court, meaning I won't be liable for the oppositions courts costs if I lose. Is that correct?

Other than that are there any other costs involved in going to court?
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Old 6th June 2006, 19:24   #6 (permalink)
barracad
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I am in: Stoke on Trent
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Default Re: Recorded Post?

You need to pay the relevant court costs depending on the amount of your claim:

http://www.hmcourts-service.gov.uk/i...ees/county.htm
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Old 7th June 2006, 14:21   #7 (permalink)
babaton
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Default Re: Recorded Post?

Thanks, so i'm looking at £120 if I stay under £5000 and in small claims court.

Cheers.
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Old 8th June 2006, 14:03   #8 (permalink)
babaton
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Default Success in claiming large amounts from abbey??

Hi,

I'm waiting for abbey to respond to my Data Protection Act request, I estimate they owe me at least £3000.

Has anyone had any luck in claiming larger amounts from abbey?
It seems that they pay out with little fuss for amounts under £1000, but following the "Vs" threads I can't find any where people have sucessfully claimed larger amounts. The larger claims all seems to be dragging on, I guess they're hoping people get frustrated and give up.

It would be good if the survey had info on individual claims so we could see at which point abbey pays out compared to the amount claimed.

Still, I'm determined not to give up, Baba
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Old 8th June 2006, 14:45   #9 (permalink)
dolly
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I am in: Lancashire
Posts: 2,042
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Default Re: Success in claiming large amounts from abbey??

geewizz v Abbey Plc - Settled in full £3,080.27
Claim no. 6QZ18498
Filed 21 March 2006
Settled in full

Pink_Fairy v Abbey - CONCLUDED Claim no: 6QZ09627

Defendant: Abbey National plc

Total amount claimed: £3235 + £120 Court Costs

Issue date: 13/2/06

acknowleged: 20/2/06
defence entered 3.3.06

Claim amount agreed to be incorrect.
Amended to lower sum and settled in full

Taken from the 'Litigation COncluded' section. You will probably get to the stage of having to issue proceedings against them but don't give up. Hope they give you some hope.
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Old 8th June 2006, 16:47   #10 (permalink)
babaton
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Thumbs up Re: Success in claiming large amounts from abbey??

That certainly does give me hope, I'll do some reading in that section.
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Old 8th June 2006, 16:50   #11 (permalink)
dinghy
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Default Re: Success in claiming large amounts from abbey??

Don't know if it would give you hope or scare you off but whizzkids thread is worthy of a read... Whizzkid v Abbey - Round 2
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Old 12th June 2006, 13:47   #12 (permalink)
babaton
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Default 40 "working days" to respond to Data Protection Act?

Do they have 40 working days or just plain ol days?
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Old 12th June 2006, 13:48   #13 (permalink)
dave
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Default Re: 40 "working days" to respond to Data Protection Act?

Days, working or not.
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Old 17th June 2006, 14:36   #14 (permalink)
babaton
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Question baba vs scabbey

So far....

31st May - Posted Data Protection Act request to Abbey
6th June - Abbey Receive Data Protection Act request
14th June - Received statements from abbey - 18/2/05 to 18/5/06
16th June - Received statements from abbey - 6/1/05 to 31/1/05

So now I have statements from Jan 05 to May 06 - 4 and a half years worth more to come. £985 in charges so far!!

17th June - Received microfiche letter from Abbey



Sending the Microfiche reply straight away.....

It looks like I'm going to have to estimate my costs, if so should I just multiply what I have so far or can I just enter a maximum estimate of £5000 forcing them to hand over the complete list of charges. Is that pushing my luck?


MODERATED :4 threads merged , please keep to your original thread when updating

Last edited by Janet-M; 17th June 2006 at 14:40.
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Old 17th June 2006, 14:43   #15 (permalink)
Janet-M
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Default Re: babaton v Abbey

You should reasonable estimate it going by what figures you already have.

keep us posted
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Old 26th June 2006, 14:50   #16 (permalink)
babaton
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Default Re: babaton v Abbey

Thanks, I'll try to be reasonable but if they don't provide me with the full record of statments then I'm going to have to give a pretty generous estimation but maybe not the full £5000.

Anyhow.....
22nd June - Abbey sent me the exact same set of statements they sent me last time.

Sent another letter, recorded delivery. I told them that I've already had these statements and that what I want is statments going back 6 years, I enclosed a copy of the microfiche letter too.

I also made it clear that they are running out of time in which to respond to my Data Protection Act request.

Last edited by babaton; 26th June 2006 at 14:54.
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Old 17th July 2006, 15:13   #17 (permalink)
babaton
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Question Re: babaton v Abbey

OK, so today is the day Abbey run out of time to comply with my Data Protection Act Request. So far they've only sent me statements going back to Jan 05.

Before I proceed can you guys confirm my next steps?

1 - File an N1 claim form which should force abbey to comply with the Data Protection Act request - http://www.dream-concepts.com/magicbunny/n1_eng.pdf

2 - Send Preliminary approach letter with estimated amount - http://www.consumeractiongroup.co.uk...repayment.html

As for the N1 Claim Form, where do I send it? to my local county court?

Thanks for all the help.
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Old 17th July 2006, 15:27   #18 (permalink)
Karnevil
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I am in: UK
Posts: 9,789
Karnevil
Default Re: babaton v Abbey

1: have you send them a letter before action for your Data Protection Act request - if so then yes.

2: yes

N1 form - you have to take it in to your local court.
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