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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Abbey Bank

Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 3rd June 2007, 20:59   #1 (permalink)
BANKAVENGER
Basic Account Customer
 


I am in: Durham
Posts: 29
BANKAVENGER Novitiate
Default Us Against Abbey

Hi,

We have just recieved are statements and have totted up that we have been charged £8410. We are gonna fight for our money back.

But we need help we havent got a clue where to start.

Any help would be much apprieciated

Cheers
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Old 3rd June 2007, 21:10   #2 (permalink)
KnellyK
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Default Re: Us Against Abbey

Hi Bankavenger and welcome!

You'll need to look at the Frequently asked questions here
http://www.consumeractiongroup.co.uk...se-read-these/

and the step by step instructions
Example Step-By-Step Instructions - Now updated to reflect the OFT court judgment

Follow these and you won't go far wrong! And you can come here and ask questions if you need help, advice or moral support!

Good Luck!
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Old 3rd June 2007, 21:49   #3 (permalink)
BANKAVENGER
Basic Account Customer
 


I am in: Durham
Posts: 29
BANKAVENGER Novitiate
Default Re: Us Against Abbey

Hi,

Thanks. We have already done are spreadsheet of charges we want back so hopefully i can send the letter off on tuesday. Then sit and wait. I'm still very nervous. But reading other peoples threads have really helped.

Thanks
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Old 3rd June 2007, 21:54   #4 (permalink)
KnellyK
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Default Re: Us Against Abbey

Sounds good! Don't forget, you can't include the 8% stautory interest until you file at court, but if you're claiming contractual interest you should tell them at the start of the claim - I don't know much about contractual interest, just went for the charges and then 8% at court stage!

Read as many threads as you can cope with - you'll know what to expect before it arrives!
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Old 3rd June 2007, 21:57   #5 (permalink)
BANKAVENGER
Basic Account Customer
 


I am in: Durham
Posts: 29
BANKAVENGER Novitiate
Smile Re: Us Against Abbey

HI

Thanks for you help. We to are only going for the charges.

i will keep you posted on how i get on one again thanks
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Old 4th June 2007, 02:15   #6 (permalink)
Lula
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I am in: Hertfordshire
Posts: 10,129
Lula AuthoritativeLula AuthoritativeLula AuthoritativeLula AuthoritativeLula AuthoritativeLula AuthoritativeLula AuthoritativeLula AuthoritativeLula AuthoritativeLula AuthoritativeLula Authoritative
Default Re: Us Against Abbey

Hi Bankavenger

I would urge you to go for at least the 8% interest, this is your right under section 69 would be paid automatically (if you ask for it) from Abbey at settlement, if you need a spreadsheet, pm me with your email address and i will send it to you, it is 8% and calculated from when the penalty charge was taken, it will add quite a bit to your claim and you are entitled to it, if you need help with the spreadsheet then there are enough of us around to help you
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Old 4th June 2007, 12:05   #7 (permalink)
BANKAVENGER
Basic Account Customer
 


I am in: Durham
Posts: 29
BANKAVENGER Novitiate
Default Re: Us Against Abbey

Hi

Dont i have to wait until i file for court to add the 8%.

Cheers
Bankavenger
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Old 4th June 2007, 12:41   #8 (permalink)
Lula
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Default Re: Us Against Abbey

Hi, yes you do, but you can just hide it in your spready when you send it to the bank
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Old 12th June 2007, 13:48   #9 (permalink)
BANKAVENGER
Basic Account Customer
 


I am in: Durham
Posts: 29
BANKAVENGER Novitiate
Default Re: Us Against Abbey

UPDATE***UPDATE***UPDATE* **
Hi
I sent off my 1st letter with my schedule spreadsheet demanding my money back within 14 days. i've recieved a letter tis morning from shabby today saying they are sorry to hear i've been so unhappy that i felt i had to complain and that they will look into it and get bak to me in four weeks.

what should i do shall i still send my LBA after the 14days is up.

Thanks
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Old 12th June 2007, 13:53   #10 (permalink)
sutherm
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I am in: West Midlands
Posts: 118
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Default Re: Us Against Abbey

Yes Don't take any notice of their timescales Stick to your own they are shamefully trying to stall you

Good Luck

Melissa
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Old 13th June 2007, 10:24   #11 (permalink)
BANKAVENGER
Basic Account Customer
 


I am in: Durham
Posts: 29
BANKAVENGER Novitiate
Smile Re: Us Against Abbey

Hi Melissa,

Thanks alot i thought this but was just checking i dont want to make any mistakes,

Cheers
Claire
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Old 13th June 2007, 11:20   #12 (permalink)
andypal
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I am in: London
Posts: 204
andypal Novitiate
Default Re: Us Against Abbey

Hi BankAvenger. I am one step ahead of you. If you follow timescales as per letter sent on Tuesday 5th June 07. If they haven't responded with a settlement (unlikely) you should be looking to send them a Letter before action on 19th June 2007. I have subscribed to your thread and will follow up. all the best. In the mean time read and enjoy, comment as well if you can on some of these threads.

Andy
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Old 13th June 2007, 19:44   #13 (permalink)
BANKAVENGER
Basic Account Customer
 


I am in: Durham
Posts: 29
BANKAVENGER Novitiate
Wink Re: Us Against Abbey

Hi Andy,

Thanks for your comments i've been reading your thread lol. you've had fun on here a. yeah thats the day i work it out to send my LBA.

Thank you again,
I'll be keeping a close eye on what goes on with your claim to.

Claire
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Old 22nd June 2007, 12:35   #14 (permalink)
deedee1310
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I am in: Brixton, South London
Posts: 611
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Default Re: Us Against Abbey

Subscribing! Best of luck. I'm a couple of weeks behind you.

deedee
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Old 25th June 2007, 20:07   #15 (permalink)
BANKAVENGER
Basic Account Customer
 


I am in: Durham
Posts: 29
BANKAVENGER Novitiate
Default Re: Us Against Abbey

Hi Deedee,

Thanks and best of luck to you, fight the good fight

Cheers
Claire
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Old 30th June 2007, 03:08   #16 (permalink)
deedee1310
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I am in: Brixton, South London
Posts: 611
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Question Re: Us Against Abbey

Hey BankAvenger.

Just wanted to know how your claim was going? I have just sent my LBA to Abbey on Wednesday 27/6 by Special Delivery. Countdown to N1 started from yesterday.

Update us soon.

deedee
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Old 30th June 2007, 15:05   #17 (permalink)
BANKAVENGER
Basic Account Customer
 


I am in: Durham
Posts: 29
BANKAVENGER Novitiate
Default Re: Us Against Abbey

Hi Deedee,

I've heard not one thing from abbey, i went and got my N1 from the courts and i'm now in the process of getting everything ready to take down on thursday.

Bit scary lol,

Claire
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Old 30th June 2007, 16:53   #18 (permalink)
BANKAVENGER
Basic Account Customer
 


I am in: Durham
Posts: 29
BANKAVENGER Novitiate
Default Re: Us Against Abbey

Hi,
Just wondering if i have to send my spreadsheet into the court with my N1 form?

Can someone please help?
Cheers
Claire
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Old 30th June 2007, 16:58   #19 (permalink)
BANKAVENGER
Basic Account Customer
 


I am in: Durham
Posts: 29
BANKAVENGER Novitiate
Default Re: Us Against Abbey

oh and another thing does anyone know the head offices address cause i've had various letters from lots of different adresses
help me??????
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