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The Bank Action Group - against unlawful bank charges
> Abbey Bank

Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 31st May 2007, 15:44   #1 (permalink)
Kerrie78
Classic Account Customer
Default OMG I am NOT a happy bunny!

Hi all.
I settled with Abbey mid April and they credited my account on April 18th etc. I withdrew the funds and left a balance of about £12.00 in there.
Haven't used the account since, haven't heard from Abbey....until this morning...

We are deducting £41.00 from your account on June 14th. These charges was interest etc calculated on May 1st.

Now, I paid interest charges on April 14th, no interest charges were due to come out on May 14th, but now i get interest charges for June 14th even though I have been in credit since April and I didn't get charges in may??

i spoke to a guy on the phone who was having none of it. He says the interest was for May and it WILL be taken.

This will then start me off on another set of charges as i only have 312 in the account and have no plans in using it.

What are these people on?
__________________
Settled at 50%
Clydesdale £155. Should have been £310 charges, plus interest Husbands Account.


SETTLED IN FULL:
MBNA £1230. For Hubby.
Halifax £39.
RBS £342. For Hubby.
Cap One £200.


Abbey:
Settled in FULL April 18th 2007. £5179.83 Paid but what a long battle!

COMPENSATION OF £100 ON 14/04/08 FOR CONTINUED HARASSEMENT.
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Old 31st May 2007, 15:45   #2 (permalink)
Kerrie78
Classic Account Customer
Default Re: OMG I am NOT a happy bunny!

And by the way, on the same statement they give me a payment of £0.04p for my CREDIT balance!

(312 above should read £12 balance)
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Old 31st May 2007, 16:18   #3 (permalink)
andypal
Classic Account Customer
 
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I am in: London
Posts: 204
andypal Novitiate
Default Re: OMG I am NOT a happy bunny!

Go Kerrie!!
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Old 31st May 2007, 16:23   #4 (permalink)
PPMAN159
Platinum Account Customer
 


I am in: Kent
Posts: 1,800
PPMAN159 Novitiate
Default Re: OMG I am NOT a happy bunny!

Why not pay in enough money to get the account at zero and then close it.

Also in your mail you say that you are not using the account so I do not see how you can incur any further charges.
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Old 31st May 2007, 16:46   #5 (permalink)
andypal
Classic Account Customer
 
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I am in: London
Posts: 204
andypal Novitiate
Default Re: OMG I am NOT a happy bunny!

[quote=PPMAN159;870569]Why not pay in enough money to get the account at zero and then close it.

quote]

Hi PPMAN
It could have been that transaction(s) took place prior to 18th April 2006 when she didn't have enough money in account. So, when Abbey sends her statement in May they would highlight how much charge is to come from out her account in June. If this is not the case, Kerrie needs to investigate what the HELL is SHABBEY playing at.

Andy

ANDY VS ABBEY
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Old 31st May 2007, 18:09   #6 (permalink)
Kerrie78
Classic Account Customer
Default Re: OMG I am NOT a happy bunny!

PPman - The account already has money in it. It has had money in it since mid April. Over £5000 went in, then I withdrew most of it just leaving £12 in CREDIT.

My point is that I paid interest in April, but was not charged anything in May, so why now do they want to charge me for June.
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