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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
 > Abbey Bank
Reload this Page Paul & Sue V Abbey

Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
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Old 31st May 2007, 14:21   #1 (permalink)
Sue Hitchcock
Basic Account Customer
 
Posts: 22
Sue Hitchcock Novitiate
Smile Paul & Sue V Abbey
Hello everyone. After a successful claim against Lloyds and intervention from Financial Ombudsman we eventually got copy ststements from Abbey to start our claim from them.
26/04/07 - Sent Preliminary Request
01/05/07 - Letter from Abbey saying they would look into complaint and respond in four weeks.
15/05/07 - Letter Before Action sent
25/05/07 - Letter from Abbey not acknowledging LBA stating their research is taking longer and they will write again in four weeks.

Do I give them the extra time or stick to the 14 days stated in my LBA?

Thank you
Sue
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Old 31st May 2007, 14:27   #2 (permalink)
jules1973
Gold Account Customer
 
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I am in: Essex
Posts: 683
jules1973 Novitiate
Default Re: Paul & Sue V Abbey
No stick to your timetable and not theirs. That is a standard response on their part and is a delaying tatic.
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Old 31st May 2007, 14:37   #3 (permalink)
amethystdragon
Basic Account Customer
 
Posts: 112
amethystdragon Novitiate
Default Re: Paul & Sue V Abbey
Definately agree with jules1973 - these guys will push and push you to try and give up - Its your claim therefore its your timetable - stick to it and don't let them dictate how things proceed
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