Consumer Action Group envelope labels
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Sheet of 20 self-adhesive envelope labels
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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| | | | | | | Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded | Welcome to The Consumer Action Group
and
The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  | 
28th May 2007, 17:36
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#1 (permalink)
| | Basic Account Customer
I am in: huddersfield
Posts: 7
|  help please with summary of bank charges
I have recently received duplicate statements from the Abbey including my bank charges, but the charges from Jan 04 to Jan 06 are sent in a Summary of charges form which just tells me how much the bank charges were in a given month, with no breakdown of the date the charges were applied or listing each individual charge, because of this I cant complete the spreadsheet to include with my initial claim letter, can someone help with this please, what should I do. As I am easily confused by all this, could you keep the answer simple please.
Thanks | 
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28th May 2007, 19:09
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#2 (permalink)
| | Gold Account Customer
I am in: London
Posts: 493
| Re: help please with summary of bank charges
They have only supplied you with part of the information that you have requested and I'm sure there is a letter floating around somewhere about this. I'll see if I can find this, but I'm pretty new to this site myself, so it might take me a little bit of time | |
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28th May 2007, 19:13
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#3 (permalink)
| | Gold Account Customer
I am in: London
Posts: 493
| Re: help please with summary of bank charges
Found it!! A lot quicker than I thought. It's in the bank templates section if you need any further templates as there are templates for various scenarios. Good Luck
TEMPLATE 1- Send this template if the 40 days has not yet expired. After you have sent it, if the 40 days then expires without the extra information appearing, send TEMPLATE 2 giving them a final 7 days to comply.
LETTER BEFORE ACTION
Section 7 – Data Protection Act 1998
Dear Sir/Madam
Account: xxxxxxxx
I am in receipt of the documents that you have supplied in response to my Data Protection Act information request dated (Insert Date). The disclosure of personal data is incomplete in that at least the following documents are missing.
(Adapt this next section to your situation)
1) You have failed to provide a complete list of transactions and charges.(Add details of missing period - or a transaction that you know about which is not included)
2) You have provided no notes, or documents relating to any legal action between you and myself.
3) You have provided no notes, or documents relating to instances of manual intervention.
This is not an exhaustive list by any means, it is just an example of some of the information I am missing.
Accordingly, I have to tell you that you have not yet complied with your obligations under the Data Protection Act 1998.
You have a further (Insert number of days remaining) days to comply.
Yours faithfully,
__________________ HFC Bank - First letter claiming £196/LBA sent/£75 offered/rejected/Claim filed HFC Bank Take 2 - Statements received A & L - Prelim sent/LBA sent Barclays (for my Dad) - Awaiting statements/LBA for S.A.R. sent/Statements received/Prelim sent/LBA sent A & L (for my Son) - Awaiting statements/Statements arrived Prelim letter sent/£280 offered and rejected Abbey (for my Sister) - ***Won*** Barclays PPI claim Studio - ***Won*** HSBC - (for my brother-in-law) ***Won***  | |
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28th May 2007, 20:53
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#4 (permalink)
| | Basic Account Customer
I am in: huddersfield
Posts: 7
| Re: help please with summary of bank charges
Thank You so much, I really appreciate it, the info is very useful. I will give it a try. | |
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28th May 2007, 21:25
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#5 (permalink)
| | Gold Account Customer
I am in: London
Posts: 493
| Re: help please with summary of bank charges
No problem. Good luck | |
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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