question re- shAbbey

midge61 · 25th September 2006, 09:25

Hi All
I had an account with shAbbey for about 18 years and it was closed in 2004. I was going to send off my s.a.r. but after reading some of the threads I see that they claim info is stored on microfiche after 18 mths and this is not covered by DP so is it worth me trying to get my info or will they refuse?
Thanks in advance
midge61

midge61 · 25th September 2006, 23:11

sorry to bump but could someone answer please
Thanks

Lula · 26th September 2006, 01:28

Hi Midge, yes they are held on mirofiche but you are entitled to see everything that thy have about you but you need to send an S.A.R - (Subject Access Request) and £10 there is a template letter in the FAQ's which can be accessed at the bottom of my signature via a link

midge61 · 26th September 2006, 08:47

Thanks for reply.
I've got it all ready just wanted to check wether it was going to work as £10 a lot at mo as got to file claim against LTSB this week.

Karnevil · 26th September 2006, 08:51

It will work - it may take a while though so I would write of the £10 for at least 3 months

midge61 · 21st October 2006, 23:06

hi
had a letter from pam speed at shabbey today.

says duplicate statements covering the last 14mths will be sent in next 5-7 days.

Then it says 'Any previous transactions have been archived onto microfiche and it is not possible to provide you with a computer printout of this information. However, we have made arrangements to send you a list of archived transactions between 2000 and 2005, under seperate cover.'

Is it me or don't their dates add up. 14mths would be back to july 2005 yet in second part they claim they are held on micro up till 2005 duh!

Any way wait to see what i get.

bish · 22nd October 2006, 00:24

Can you get an estimated claim in rather than wait an eternity for your Data Protection Act request.

Regards bish.

midge61 · 22nd October 2006, 12:10

Hi
I dont have any paperwork left regarding my abbey account so really I do need the statements. Still I was hoping now their micro argument could not be used anymore they would comply quicker.
I'm not in a rush as I'm dealing with LTSB and smile at the mo.

midge61 · 23rd October 2006, 12:01

Hi
Well the postman bought me 3 letters from Shabbey this morning. So I was thinking great they're improving and I can get on with this now.
Well I eagerly opened them only to find 1 statement in each envelope! At this rate it's going to take them 6 years to send the lot!

midge61 · 24th October 2006, 10:54

Hi all
postman came this morning with another letter from Shabbey and guess what......... yep it contained anther single printout!!

midge61 · 29th October 2006, 23:43

Hi all
Well I've been busy with Lloyds but have just realised that Shabbey only have 5 days left for my SARs request to be completed. To date I have only recieved 3 single statements in 3 seperate envelopes. So tomorrow I will try to make time to contact them (unless they all turn up tomorrow morning of course).

midge61 · 13th November 2006, 16:50

Hi all
Statements finally recieved from shAbbey today so will spend tonight going through them.

AppleCrumble · 16th November 2006, 20:26

hi Midge
I've just received the first bunch of my statements from abbey too!
Oh such exciting bed time reading we're having, eh

midge61 · 17th November 2006, 21:09

Hi All
Well I've added it all up and it comes to £3250 so will get my prelim done tommorrow and get the ball rolling.

midge61 · 18th November 2006, 15:16

Hi all
Prelim sent today requesting repayment of £3765.

bish · 19th November 2006, 00:35

Good luck with it midge61 and DLTBGYD.

Regards bish.

midge61 · 19th November 2006, 15:59

Thanks Bish

My brain is frazzled with all the codeine at mo but what does DLTBGYD stand for?

Lula · 19th November 2006, 16:14

Dont let the B'ss get you down

midge61 · 27th November 2006, 20:57

Hi all
Well got my response from Marc Winder today. Sorry your not happy ...will investigate blah blah.
So off with the LBA next.

midge61 · 2nd February 2007, 21:41

Hi all
I haven't been around much due to familly issues but have decided to spend this evening getting everything up to date.

I am now well into this claim with Shabbey. I filed my claim on 8th Jan and they have until 5th Feb which is Monday to file defence. I did recieve a letter from them after filing asking for my contact details but have not heard anything else.
I'm rather hoping they forget and I can have the pleasure of filing for judgement.

Case no:7TA00016 Claim amount £4,675.54 + £120 fee + £1.25 daily rate

I have been having terrible problems with Nat west (next on the list) cancelling dd and refusing to set up new ones etc. Got so Pi**** O** I thought I'd have a go at getting another account. Lloyds had written to me after settling to ask me to reconsider going back to them!!!!!!!! That one kept us chuckling for a whole day!

In the end I tried A&L not really expecting to get accepted but I did for a full Premier Direct Current account so I'm really pleased with that and I'm sure they will be when they get the steady flow of cheques for returned charges lol

Hope everyone is well in t

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