Sam(Mark) VS Abbey

[Sammy_lou3108]

Ok well I'm here to submit my so far short story with Abbey as people on here like me like to follow how we are all doing

After what was a very very surprising win from first direct (1 letter and full refund!) decided to takle my bank, Smile, and my boyfriends bank, scAbbey!

And you guessed it, smack bang in on the whole microfeache argument! My fourty days are up as of Thursday so came on here looking for the next step.....

[Glenn UK]

Sammy lou

Do you have any statements for your abbey accounts?

It would be easy to say submit a claim for non-compliance, but generally im not sure that with the Information Commissioners Office decision pending this would be worthwhile.

I have some statements from abbey and have submitted a claim for those. Once the Information Commissioners Office makes their announcement i will decide what to do for the rest. If i dont get the statements i will submit an estimated claim based on the statements i have.

You do have the option of course of asking them for the statements and paying the £10. You can add it to your claim should you choose.

HTH

Glenn

[Sammy_lou3108]

I've got the statements for about a year and thats it at the min so what would you recomment?

[Sammy_lou3108]

Ok the 40 days is up on thursday and with all the changes going off I'm a bit confused now as to what the next thing we need to do.

HELP!!

[Karnevil]

I would say work out an estimate based on the years worth of statement s you have and get your prelim letters sent off. All get a 7 day non compliance with the Data Protection Act letter sent out to Abbey so they are in no doubt you intend to keep chasing for the statements

I believe we are still awaiting the Information Commissioners Office report

[Sammy_lou3108]

Thanks Will get them ready to send out as soon as they have missed the deadline, which no doubt, they will! They only thing is that the last years has been v v low compared to the rest (as i moved in here it obviously made things a bit easier) so if they never give the rest what do i do as it could be a lot I'm missing out on.

[Sammy_lou3108]

Ok today is day 40 so if i've got this right i should now be sending out the blurb you had 40 days now have another 7 before i take it any further and estamating costs for the past 6 years and sending that out as well? Just want to get this right! :o

[Glenn UK]

Sammylou

THats right send the 7 day letter.

GLenn

[Sammy_lou3108]

Ok got the standard, blah blah, you're not happy here have a mesley amount of money from abbey, is there a standard letter to go with it to say thanks but still will be taking it further?