Charges refunded Hi
Im new to this forum and would like some help and advise.
Ive had lots of charges with Abbey and Halifax, so after reading this site, i sent abbey a first letter, no reply, so i sent them a second letter 14 days after.
I just went to the bank today and got a statement, on there, it shows i was refunded £170.00 worth of charges yesterday. Im claiming for £454.00, im surprised ive not had a letter from them to confirm this, it was just by chance i went in today to get a statement.
I would like to know what i should do now??? I dont want to accept this, so should i ring them or write too them???? Please help. Is there a template for rejecting an offer???
Thanks, all advise is appriciated. |