Data Protection Act Request

Mr Twister · 7th August 2006, 00:20

Hi everyone,

Just incase this helps anyone......

After sending my 1st Data Protection Act request to Abbey's DPA manager at Milton Keynes I received the standard 'microfiche' fob off. However, I could'nt understand why this reply came from a business manager at banking service in Bradford?
As a result of this I thought it best to send the 2nd request to both Bradford and Milton Keynes. The deadline passed 2 weeks ago and I assumed I was going to have to file a claim. Thankfully the statements arrived the next day but two days later I received another letter from Bradford still refusing to comply with the deadline.
I guess that if anyone directs correspondence just to Bradford after sending a Data Protection Act request to Miton Keynes then you're going to hit a brick wall.
Afterall, it's Abbey DP manager/team who are responsible so my advice would be to direct everything to MK.
I'm not saying that only this is failsafe but I hope it helps,
Cheers,

Steve

jacnal · 7th August 2006, 04:12

Hi Steve,

I assume the 1st Data Protection Act is the one asking for list of charges / ststements? I sent mine weeks and weeks ago, received the micrifiche letter, followed by statements dating back mid 2004, and then nothing. I've since been waiting, but now realise I could wait forever. Oh, and they did cash the £10 cheque, so really they should send me what I requested?

Where do I go from here?

Sorry, I'm asking a million ???s, just a little concerned I should have acted sooner...

Jac

Please tell me what to do next? Shall I use the template re: microfiche and send another request, or what? I'm new to all this, and will get better, so apologies if I sound a little - well - dumb.

Karnevil · 7th August 2006, 09:14

Hi Mr Twister - sounds like you've been lucky its quite rare for abbey to send out the statements within the 40 days..... whether you write to the compliance team in MK or the microfiche team in bradford...so well done !

Jac - I've replied in your thread...... try and keep your queries in one place then it makes it easier for people to answer you

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