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Are you being threatened over debts more than 6 years old? This may be unfair
See our new Unfair Trading Guide Bought an extended warranty? Not satisfied?
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Would you like to clean up your credit file? Check it out | | | | | | | Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
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To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  |
4th February 2006, 09:15
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#1 (permalink)
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stephen
Guest | ABBEY NATIONAL Any one that wants to see my story of my fight with abbey its on page 19 of the Daily mail today! or in some regions its on page 27
from the story it looks like which is going to join in the fight to | |
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4th February 2006, 15:12
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#2 (permalink)
| | Classic Account Customer | Did the press pay a fee for this ? |
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4th February 2006, 15:20
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#3 (permalink)
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stephen
Guest | abbey No if i wanted payment i have to have offerd the story to one paper only
however i wanted the story to reach as many people as possible. so they too can get there money back. | |
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4th February 2006, 15:37
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#4 (permalink)
| | Classic Account Customer | good stuff, was the daily mail the only paper interested in running the story ? |
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4th February 2006, 15:41
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#5 (permalink)
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stephen
Guest | No so fare today its in the Daily Mail, The Daily Telegraph.Western Morning News, The Sun,Plymouth Evening Herald. and probably many more.
I been told it going in the Express but that might not be today! | |
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4th February 2006, 17:43
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#6 (permalink)
| | Classic Account Customer | think is, did you arrive at the offer of saying 5k ? and they urrrr ummm ok then.
to be fare 5k is nothing, but they will not be giving out 5k to every claiment will they ?
They will have to start contesting claims otherwise everyone else will be asking for larger and larger settlements
There must be more to it ?
Have not have chance to see the daily mail today, is it online ? |
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4th February 2006, 18:42
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#8 (permalink)
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stephen
Guest | No trust me Abbey did not want to pay me anymore than £840.00. They tried everything to force me to settle. This included putting in a part 36 offer, when I refused to accept this. They threatened to apply for my claim to be stuck out.
Once they realized that I was not going to disappear or be bullied, they finally offered me £2000. I rejected this was because if I were going to settle, I wanted to make sure that it would be for an amount way above what my claim was worth. Therefore, it would clearly show that Abbey would pay anything to avoid a court hearing.
Personally I think them paying me 600% more than my claim was worth did this. and now I am pushing the OFT to act which they should of done, a long time ago.
I cannot say if they will be paying this to everyone, what is more I would have to advice people to settle at the amount of there claim. However if people want to hold out then that is up to them.
What is important to know my claim was not just for the money but I had also sort a declaration that Abbeys terms were unfair.
Here a link to the article that appeared in the Plymouth Evening Herald http://www.thisisplymouth.co.uk/disp...folderPk=78031 | |
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4th February 2006, 18:46
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#9 (permalink)
| | Classic Account Customer | many thanks, I see it as not good to push for more as the idea is to just recover the charges, however I do intend to ask for more if they ask for confidentiality. |
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4th February 2006, 18:57
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#10 (permalink)
| | Site Team The Consumer Action Group | Abbey made this statement was at the end of the Plymouth article. Quote: |
"For most people, banking is free - they do not incur penalty charges. We do not charge fees to people who contact us and ask to borrow money - bank charges are only imposed on those who don't contact us and go beyond their agreed limits."
| The clear implication is that anyone who contacts Abbey before their problem actually develops will not have to pay charges. I do not believe it for a single minute.
__________________ Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me. Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts. |
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4th February 2006, 18:58
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#11 (permalink)
| | Classic Account Customer | "Abbey is up front and transparent about all its banking charges as set out in its Tariff of Charges. Abbey's bank account is good value and our charges compare fairly with others. We review our fees and charges regularly against our competitors." We review our fees and charges regularly against our competitors.
well done on that note, I think the spokesperson ment to say... along the lines of we review the costs involed and the liquidated damages we suffer.
not ah well we see xyz is charging 3 quid more so we shall charge only 2 pound extra this year.
The banks seem stupid as, or are they going to try and contend all cases on the service basis from now on ? |
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4th February 2006, 19:02
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#12 (permalink)
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stephen
Guest | they review there charges
(hmm I see we could charge more for that, and look there a place we could charge more too
MORE IDEAS FOR YOUR MONEY
More ways of charging you! | |
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4th February 2006, 19:43
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#13 (permalink)
| | Platinum Account Customer | I happen to work in the field of large computer systems, and I know a few people who work for banks in their computer centres. A common theme is that even internally, the banks are very cagey about how much it actually costs them to knock back DDs etc. However, what is clear is that there is no magic involved and their systems are essentially quite straightforward and compare in running costs to any large organisation's computer system.
What this tells us (and I've asked a number of techies about this), is that from a purely computational standpoint, about 99% of the cost to the bank for returning something like a Direct Debit comes from the second class stamp to tell you about it. (Royal Mail are not allowed to discount for anyone).
Could this be the reaon the banks are so reluctant to go to court? I wonder.... |
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4th February 2006, 20:24
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#14 (permalink)
| | Classic Account Customer | stepehen, so basically they offered to settle and you refused? we have a thread on another thread. i was told you cant do this... but you managed it fine? in my particulars of claim not only going on about wanting the money. i also mention how they are breaking contract law in refusing to justify their costs... surely if they offer to settle for the amount mentioned in the claim there are still other issues i have brought up in the claim too. |
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4th February 2006, 20:31
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#15 (permalink)
| | Site Team The Consumer Action Group | You have to understand that Stephen took a very big risk. If they had called his bluff and he had gone to court seeking a declaration he would have faced a serious costs bill if he had lost.
What you don't appreciate is that his action was moving away from the small claims track where you are protected from paying costs if you lose.
If you are on the small claims track then you must litigate reasonably. You can't stand on points of principle and you must accept a full settlement when it is offered. If you don't then you may face a bill for costs as you may not then enjoy the protection of the costs rule inthe small claims track.
__________________ Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me. Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts. |
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4th February 2006, 20:41
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#16 (permalink)
| | Classic Account Customer | so they were desparate to keep the case on the small claims track ... yeah i see what youre saying. how about going back to court after i win to get an injunction against the bank? im guessing a bank would be desparate to stop such an injunction being carried out. |
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4th February 2006, 20:49
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#17 (permalink)
| | Site Team The Consumer Action Group | Don't even think about it.
£££££!!!
__________________ Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me. Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts. |
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4th February 2006, 21:13
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#18 (permalink)
| | Classic Account Customer | [quote="Robertxc"] snip
What this tells us (and I've asked a number of techies about this), is that from a purely computational standpoint, about 99% of the cost to the bank for returning something like a Direct Debit comes from the second class stamp to tell you about it. (Royal Mail are not allowed to discount for anyone).
quote]
Or even less than a second class stamp if you have internet banking. |
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5th February 2006, 10:11
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#19 (permalink)
| | Administrator The Consumer Action Group | [quote]What is important to know my claim was not just for the money but I had also sort a declaration that Abbeys terms were unfair. [quote]
Is it possible for you to post that here? |
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reg. office:- 923 Finchley Road,
London,
NW11 7PE
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