This morning with a heavy heart I thought I better check my Abbey bank account again to see how many more charges they had added on.
I had an agreed overdraft of £700 and they had added charges to over £1200. I was frantic with worry as it was increasing every month.
I had claimed charges back under the hardship rule, did everything that everyone here told me to do but was still terrified.
I had a call from them 10 days ago, all they did was go through everything in my claim for hardship, (very nice they were too I must say) and they said they would let me know in about 2 weeks.
I really wasn't convinced that they would accept my claim, but when I checked my account this morning they have refunded charges up to 65%!!!!!!! I almost had a heart attack!
My account is back within the agreed overdraft limit, so do I still need to claim again for the £35%+ ??
A great weight has been lifted from me today, thanks to you guys!
I cannot thank everyone enough for the practical and technical support I have been given by everyone on CAG. Honestly I could never have won this without you all. So bless you all, this is absolute proof that CAG works! hugs and kisses
Abbey **won** Under Hardship Rules! 
