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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Abbey Bank

Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 14th July 2006, 12:33   #1 (permalink)
emason
Basic Account Customer
Default Abbey - Microfiche/ using my £10 Data Protection Act claim for something else - is this LEGAL?

Second post today apologies. Abbey have replied to my Subject Access Request with a letter that states the following:

"I would like to advise you that under a Data Protection Act Request, you will only receive the transactions that are currently held on our systems. These will be forwarded to you within 40 days, free of charge, under separate cover. Any earlier transactions have been archived onto mircofiche, which is not covered by the Data Protection Act. these archived transactions will not therefore be supplied to you under a Data Protection Act request and will not be subject to the 40-day ruling.

We can however supply details of the transactions held on the microfiche on payment of an administration fee of £10 for multiple monthly statements per account that have been archived.

It is clear from your request that you require the transactional information that is held on the microfiche records. In order to avoid any additional delays, we will therefore use the £10 that you have sent with your Data Protection Act request, as payment for the microfiche records that you need. If you do not want us to this, please call us on the above number."

They cashed my cheque the day I got the letter so I didn't have an opportunity to call to say that it was for my Data Protection Act claim. Can they legally do this - they are taking a cheque I paid them for one thing and pretending to do something else with it which I didn't ask them to do and will probably tell me they don't have to do my DPA claim because I have to pay them £10. Does anyone have any advice? I am intending to send the letter that AlanfromDerby has posted.

Thanks in advance

Ella
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Old 14th July 2006, 12:47   #2 (permalink)
MARTIN3030
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I am in: St.Helens Merseyside
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Default Re: Abbey - Microfiche/ using my £10 Data Protection Act claim for something else - is this LEGAL?

Alans letter is self explanatory in that it addresses the question you pose.

Go ahead and send it out.

__________________
Halifax ; First and easiest of the lot.
Royal Bank Scot; 1 done 1 stayed
Telewest Broadband.......Won ..after 2 bounced cheques and them running out of time.
Barclays Business;.1 won Round 2 limitation hearing.7th.Jan 2009
Citi Cards.Stayed;Stay lifted -hearing FEB 2009
Default removals;Rbs stayed applied to lift
Virgin media; Won Settled out of Court for full amount.
Vanquis;Looking for the hidden charges !
Swinton Insurance-LBA sent.

Christmas has gone but......the mission goes on.
Wishing all a great year in 2009-and hope everyone gets ALL their charges back..and justice for any other issues that come your way.






Advice offered by MARTIN3030 is without predjudice and is for your judgement as to whether to take it.
You should seek the assistance or hire of a solicitor or other paid professional if in doubt ie; Cobbett Ltd.
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Similar Threads
Thread Thread Starter The Consumer Forums Replies Last Post
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Microfiche - Legal Questions neilbass Barclaycard 15 11th October 2006 14:57
Abbey microfiche and Data Protection Act Sutcliff2005 Abbey Bank 1 14th August 2006 11:25




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