Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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You will also have to register to access our template letters and claims forms
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Are you being threatened over debts more than 6 years old? This may be unfair
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Would you like to clean up your credit file? Check it out | | | | | | | Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  |
14th July 2006, 11:03
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#1 (permalink)
| | Basic Account Customer
I am in: Canterbury
Posts: 19
| Mucka v Abbey Hello
I have been reading around this site for ages now - and have used/followed all advice regarding claiming back charges.
I am now at the stage of completing the money claim online form and I'm stuck so here I am asking for help.
I am at the 'particulars of claim' page...I found the text below in your FAQ's. You have a contract with the defendant bank dated XXXX and which is conducted on their standard terms and conditions. You are claiming the return of money taken by the defendant in the way of charges over the last xx years plus the interest they have levied on those charges. The bank's charges are a disproportionate penalty and therefore unenforceable as they are contrary to common law. Further, as a disproportionate penalty they are invalid under the Unfair (Contracts) Terms Act 1977 s.4 and under the Unfair Terms in Consumer Contracts Regulations 1999. Para.8 and sch.2(1)(e). In the event that the charges are not a penalty then they are unreasonable within the meaning of the Supply of Goods and Services Act 1982 s.15.
You have repeatedly asked the bank to justify their charges but they have declined to do so.
Please can someone reassure me that this is what I put into the box provided?
Where do I fill in the amount I'm claiming for? Does that come on the next page?
Thanks for any help. |
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14th July 2006, 12:21
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#2 (permalink)
| | Basic Account Customer
I am in: Canterbury
Posts: 19
| Re: Mucka v Abbey Anyone??  |
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14th July 2006, 16:09
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#3 (permalink)
| | Basic Account Customer
I am in: Canterbury
Posts: 19
| Re: Mucka v Abbey Please...  Does anyone know what I should put into this box for Money Claim Online? |
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14th July 2006, 16:55
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#4 (permalink)
| | Basic Account Customer | Re: Mucka v Abbey Hi Mucka
Sorry for not getting onto this earlier. (I just won my case this afternoon - see my thread Abbey Fob Off????)
But anyway, this is what i put in my claim: Claim for refund of punitive charges on account xxxxxxxxx. Claiming return of money taken by the defendant in way of charges over the last 15 months plus the interest they have levied on those charges. The bank's charges are a disproportionate penalty,therefore unenforceable as they are contrary to common law. A disproportionate penalty they are invalid under the Unfair (Contracts) Terms Act 1977 s.4 and under the Unfair Terms in Consumer Contracts Regulations 1999. Para.8 and sch.2(1)(e). In the event that the charges are not a penalty then they are unreasonable within the meaning of the Supply of Goods and Services Act 1982 s.15. I've repeatedly asked the bank to justify their charges but they have declined to do so.There are 20 different charges between the dates of 20/06/2005 and 24/02/2006 with a total cost of £570.00+ interest pursuant to S69 CCA at such rate, for such periods as court deems just. Scheduleof all charges is available and has already been sent to the defendant. Hope this helps? Rayo1973 |
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14th July 2006, 18:35
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#5 (permalink)
| | Basic Account Customer
I am in: Canterbury
Posts: 19
| Re: Mucka v Abbey Thankyou - and congrats on your win...I'll be sure to have a read through your thread!  |
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14th July 2006, 18:48
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#6 (permalink)
| | Basic Account Customer
I am in: Canterbury
Posts: 19
| Re: Mucka v Abbey Would anyone like to help with the next bit?
Interest - I know everyone asks this, I've read about it in so many threads, but still don't get it!
I'm claiming for £4915, so with interest calculated at 8% = £852.68.
So the bit I don't understand is this bit: "and also interest at same rate up to the date of judgment or earlier payment at a daily rate of (£0.00p This is the amount you're claiming multiplied by 0.0022)."
What do I put here? |
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14th July 2006, 18:51
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#8 (permalink)
| | Basic Account Customer
I am in: Canterbury
Posts: 19
| Re: Mucka v Abbey Thank you - the bit about court fees was my next question, so thanks for pre-empting that.
Will it still go through small claims do you think?? |
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14th July 2006, 18:56
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#11 (permalink)
| | Basic Account Customer
I am in: Canterbury
Posts: 19
| Re: Mucka v Abbey Thanks all - your help is appreciated. I've got the form all done now, but may have to wait a few days to find the £250 for submission.
Will keep you posted. |
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14th July 2006, 18:57
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#12 (permalink)
| | Platinum Account Customer | Re: Mucka v Abbey thanks micheal - your answers are always rather more conscise than my'n !  michael - concise - mine (my'n = my own ?)
Last edited by Karnevil; 14th July 2006 at 19:07.
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14th July 2006, 19:00
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#13 (permalink)
| | Platinum Account Customer | Re: Mucka v Abbey Quote: |
Originally Posted by karnevil thanks micheal - your answers are always rather more conscise than my'n ! | But my spelling's not as creative. |
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14th July 2006, 20:47
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#14 (permalink)
| | Basic Account Customer
I am in: Canterbury
Posts: 19
| Re: Mucka v Abbey Quick update:
Begged my Mother's credit card for the court fee - have given her a cast-iron guarantee that she will get the money back when Abbey settle. (gulp).
So anyway, claim submitted. Claim No. 6QZ46595. Gonna have a glass of wine now to celebrate having got this far. Wish me luck  |
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16th July 2006, 13:17
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#16 (permalink)
| | Basic Account Customer
I am in: Canterbury
Posts: 19
| Re: Mucka v Abbey Do I need to do anything else at this stage ? |
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17th July 2006, 23:30
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#17 (permalink)
| | Basic Account Customer
I am in: Canterbury
Posts: 19
| Penalties?? Hi all
I filed my claim last Friday and it was issued today.
However I received a letter today in response to my LBA and a couple of paragraphs gave me cause for concern. It may well be a standard letter - you tell me.
Here are the paragraphs: "The Financial Services Authority (FSA) governs Abbey, and they overtook our Terms and Condititons to ensure they are legal and fair. As such, charges incurred under these terms and conditions are not unlawful, they are valid. When you opened yor acount with Abbey you were provided with this documentation and accepted them, and the penalties if you breached the terms;.
Then... "Charges are one way of deterring customers from making regular payments when there are insuficient funds to cover them. "
This suggests to me a punititive aspect to charges.
However, like I say. maybe you've all had this letter - but I felt I should express my concerns.
A couple of other questions while I am here -
My claim was issued today - do I need to send hard copies of spreadsheet detailing charges to the Court/Abbey??
Please help - at the end of my tether. This is taking over my every waking moment. |
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17th July 2006, 23:41
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#18 (permalink)
| | Platinum Account Customer | Re: Mucka v Abbey hi mucka
the letter seems quite standard - the deterring customers bit seems new - but nothing to worry about.
I personally wouldnt worry about sending the list of charges to abbey - did you send the schedule with your lba ? abbey solicitors will probably ask for a copy anyway later on.... others have sent a copy to the courts (have a read about) Quote: |
Please help - at the end of my tether. This is taking over my every waking moment.
|  my hubby would say the same of me
Next you'll probably get a copy of your claim from the courts which will give you the deemed served date - you then just have to wait and see fi abbey acknowledge and/or defend your claim ( max 28 days from service). |
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17th July 2006, 23:44
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#19 (permalink)
| | Basic Account Customer
I am in: Canterbury
Posts: 19
| Re: Mucka v Abbey Thank you for your quick response - it's good to know there's someone out there!!
Last edited by Mucka; 17th July 2006 at 23:48.
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