 Help Please With Mbna/abbey Cc
Hello people, can anybody advise me please? I have just had the phone put down on me by a rude person at MBNA, after I refused to give a financial statement over the phone, preferring instead to send one by registered post. He refuses point blank to accept a written statement, saying they need to sort it out quicker than that. Sorry, I'll start at the beginning. Ran in to a few problems some time ago and Abbet cc was one of the problems. Anyway, I started an agreed payment schedule with them and this worked ok. My balance is about £1100 and I was/still am paying £13/month. Interest frozen etc. Last year the payment date was causing me probs with my bank account, which meant I was getting charges added and Abbey cc said they could not change the payment date, so I cancelled the DD, thinking I would restart it on a different date. I forgot to do this, and so got 3 mnths behind. I have started the DD up again but Abbey cc are sending me nasty letters. Abbey cc say they need to review the arrangment because its been in place for over 12 months, which I dont have a problem with, but am I being obstructive or is the rude boy at MBNA/Abbey, and should I agree to do the financial statement over the phone? Thanks for reading. jed | 
