Already had refund - but more charges added

[lee_s]

Just some quick advise please.

We have already taken action against Abbey and received a refund of charges. After refund the account was closed.

Between the date of claim and getting a refund - they wacked us with a further £450 of charges. I have them all detailed, dates / amounts etc.

Has anyone managed to get a further claim paid without the rigmarole of going back through the court process ?

Just wondering if it was worth appealing to Abbey and their in house solicitors' better nature which will avoid them the hassle of having to settle a court fee, county court interest etc on top ?

Any ideas ? Or is a matter of going through the process again ?

Lee

[callumsgran]

Hi, just send a prelim letter for the additional charges, my guess is they will know you are serious about this going to court and you will probably get these refunded very quickly!!!

[lee_s]

Lets hope so, I've modded the initial letter referring to the CC claim and Abbey's legal department which ended up settling out of court.

Just have a feeling they will not play ball and use delaying tactics.

But then it's their loss in the long run !

Goodluck with your one too !

[Janeyh]

Sigh .... they just don't learn do they !