Andy T v Abbey (scotland)

[Andy T]

after comeing across the site i have finaly decided to go for it and start reclaming my charges back how ever can i send the data protection act letter to my branch or dose it have to be sent to there head office the other queery i had is my abbey account has been with a debit collection agency for some time how do i let them know about geting them off my back

[DundeeTim]

Hi Andy,
I've used this address successfully for Data Protection Act request and LBA:

Abbey National House
2 Triton Square
Regent's Place
London
NW1 3AN

Will be raising county court action in London next week. Everything you need to progress your claim can be found on this site with a little digging.

[Andy T]

as i dont have a check book can i send postal orders for the £10 ?

[Andy T]

never mind stupid question im just really worried about geting this wrong

[Andy T]

sent data protection act request

was served with a seven day notice from "call serve" this morning saying that i had seven days to pay the amount or they were takeing me to court blah blah blah

[Andy T]

i have phoned and spoken to call serve and they told me i had to give them in writing that i was in dispute with the amount owed since i aint very good with letters im wondering if some one could read over this and give me a bit of advice

Without Prejudices

Dear Sirs

As per requested in our telephone call today (5th July 2006) I am writing to you to confirm my intention to dispute the amount of £470.89 owed to your client Abbey National PLC as I feel a large percentage of this is made up of disproportionate penalties against me that I intend to clam back along with all penalty charges accumulated since opening this account.

Please note that any attempt of court action from your self’s will result in a counterclaim, and I will be asking for damages for illegal harassment and possibly defamation of character for incorrect entry on my credit reference file



Yours Sincerely

[Andy T]

could some one let me know if i should letter call serve letting them know about my dispute with the above letter ?

[Andy T]

Data Protection Act request been deliverd still not sure how to deal with call serve

[Andy T]

Receaved this letter today (20 July 2006) from abbey and not sure if there trying to stop it being a Data Protection Act request there for takeing as long as they want to send it

17 July 2006

Dear Mr Andy T

Thanks for your letter dated 05 july 2006, which we reveived on 12 july 2006, requesting infornation on your acount

the transactional information you require is available on your system and will be forwarded to you, free of charge, under separate cover.

Therefore we return the £10 fee, which is enclosed with this letter

you have also asked for details of any "Manual intervention" to mean an action that is not automatic or computer-driven. not all manual interventions are recorded for example if a member of staff looks at a paper document relation to your account, a record is not always required. similarly some interventions may relate to work carried out by a department rather than individuals were no central record or activity is kept because this is not the kind of information we need, or more importantly, that a customer would usually request.

(in theory then aint this part leaving the bank wide open fictitious staff defrauding customer accounts withought any way to know who done it because of no records of which member of staff accessed the accounts. I find this part hard to believe)

if you have any questions please call us on the above number

yours sincerely

P.speed

Pam speed
Buisness Manager
Banking Service

[Andy T]

receaved all my back statments to day now sending preliminary aproach for repayment for the sum of £532 can i also claim the intrest incurd during being overdrawn ?

[Karnevil]

fab - thats good news.

You can include the overdraft interest accrued whilst being overdrawn where the overdraft is caused because of charges.