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Go Back   The Consumer Forums > The Consumer Forums
The Bank Action Group - against unlawful bank charges
> Abbey Bank

Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 28th June 2006, 12:51   #1 (permalink)
teriegrey
Basic Account Customer
Default TerieGrey v Abbey

Hi,
I,m just in the process of sending my request for payments letter(£6584.71), and feeling rather nervous as abbey are looking for a settlement on my old joint account of £1994. I need to call them about the payments i've been making over the past year, since my husband left the home, and i,m not sure what to say to them.
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Old 28th June 2006, 12:58   #2 (permalink)
Tigs33
Gold Account Customer
Default Re: TerieGrey v Abbey

I would get your letter requesting payment to them immediately. Then if you feel you have to phone them just tell them that you have put a letter in the post to them. Do not enter into any further conversation, cut the call short if you have to.

I am in the process of claiming against the Abbey and have today sent off my request for payment, so I am going through the same process as you

Good luck
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Old 28th June 2006, 13:30   #3 (permalink)
teriegrey
Basic Account Customer
Question Re: TerieGrey v Abbey

Thanks, do I send to Triton Sq
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Old 28th June 2006, 13:37   #4 (permalink)
Tigs33
Gold Account Customer
Default Re: TerieGrey v Abbey

This is the address I sent mine to

Antony Turbitt
Manager
Banking Services
Abbey
Customer Servces (Banking)
PO Box 297
Bradford
BD1 1BR
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Old 28th June 2006, 13:49   #5 (permalink)
teriegrey
Basic Account Customer
Default Re: TerieGrey v Abbey

Will take straight up the road and post, thanks.

My only other concerns now would be, if they close my other accounts and I also have a mortgage with them!!

Will have to wait and see
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Old 28th June 2006, 13:53   #6 (permalink)
Tigs33
Gold Account Customer
Default Re: TerieGrey v Abbey

I have a mortgage with the Abbey as well, but they would be very stupid to ask for repayment of a mortgage, especially how much loan interest they get. Also I do not believe they have threatened to do this yet, just imagine the media coverage on that one!!!!
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Old 10th July 2006, 13:45   #7 (permalink)
teriegrey
Basic Account Customer
Default Re: TerieGrey v Abbey

I have now received a standard reply from Abbey, "We are sorry you're not happy etc. I understand that the next thing would be to send a LBA.
My query now is as the amount exceeds the £5000, would it be better to put in two separate claims?
Having had to give up work I am on ltd funds, mainly carers allowance and Tax credits, I am concerned about the court costs.

Any advise would be appreciated.

Thanks
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Old 10th July 2006, 16:10   #8 (permalink)
Tigs33
Gold Account Customer
Default Re: TerieGrey v Abbey

At present I believe you just send your LBA for the full amount, but you might need to split the claim when you actually do the court claim. Perhaps a Mod can clarify this.

If you are on allowances and tax credits I think you might pay a reduced court fee.
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