Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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To start viewing messages, select the forum that you want to visit from the selection below.
You will also have to register to access our template letters and claims forms
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Are you being threatened over debts more than 6 years old? This may be unfair
See our new Unfair Trading Guide Bought an extended warranty? Not satisfied?
The warranty may be an example of unfair trading
See our new Unfair Trading Guide Have you been defaulted?
Would you like to clean up your credit file? Check it out Hold the Front Page!! News updates The Consumer Forums front page Have you been defaulted?
Would you like to clean up your credit file? Check it out | | | | | | | Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed.
To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  |
10th March 2006, 00:26
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#2 (permalink)
| | Administrator The Consumer Action Group | How much have they charged you in total (max 6 years back of course)?
If it is more than 1500 quid, or even exactly, then I would let them take you to court - seriously.
You can then claim in court that the debt was caused directly because of their punitive charges - if they want to prove in court that their charges are not punitive then excellent - I doubt it'll happen.
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<font face=arial size=1>Advice & opinions of Dave and The Bank Action Group are offered informally, without prejudice & without liability.</font>
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10th March 2006, 00:28
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#3 (permalink)
| | Platinum Account Customer
I am in: Shropshire
Posts: 860
| Welcome. Yes take the steps in FAQ. If you are threatened with legal action, tell them that you are taking action against the Bank |
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10th March 2006, 17:03
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#4 (permalink)
| | Basic Account Customer | Thank you.
Am still really worried. I have read the FAQ's twice! What is classed as an unreasonable charge. Should I list every single one (ie, I have a charge of £163 stopped and £32 charged) or should I just pick the ridiculous ones (£1.99 and £32 charged). |
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10th March 2006, 17:19
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#5 (permalink)
| | Site Team The Consumer Action Group
I am in: Please consider making a donation if we have helped you. Thanks
Posts: 8,146
| Believe me when I say that if you are the victim of disproportionate penalies, then the best thing which can happen to you is that the banks sues you.
Normally when you sue the bank, you will have to prove that the penalties were disproportionate - or probably were so. (Read the guidance notes in the Library)
However, if the bank puts in a claim against you then they have to prove their case.
You defend with a claim that the sum they are claiming is comprised of unalawful penalties. Add a countercalim that they have breached their contratual obligation only to enter accurate information on to the Credit Register - and then watch the fun.
The bank will be hoist on its own petard. In order to establish their claim they will have to reveal precisely the kind of costs of information that they don't want to - and which Stephen is suing 8 banks for. The very possible result is that they will simply let the the whole thing go.
The bank is threatening to sue you? Bring it on.
__________________ Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me. Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts. |
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10th March 2006, 17:23
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#6 (permalink)
| | Site Team The Consumer Action Group
I am in: Please consider making a donation if we have helped you. Thanks
Posts: 8,146
| To add- have you been defaulted? If yes, then there is nothing worse which can happen to you.
Don't bring your action. Don't even mention that you want to recover your charges.
Just gather your information. Get your totals ready. And wait quietly for the claim to drop through the door.
Play cat and mouse with the bank - but you are the cat.
__________________ Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me. Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts. |
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10th March 2006, 17:26
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#7 (permalink)
| | Platinum Account Customer
I am in: spired.
Posts: 19,678
| Quote: |
Originally Posted by Chardonnay123 Thank you.
Am still really worried. I have read the FAQ's twice! What is classed as an unreasonable charge. Should I list every single one (ie, I have a charge of £163 stopped and £32 charged) or should I just pick the ridiculous ones (£1.99 and £32 charged). | Read it again. You are still not "getting" the concept of unreasonable charge.
It's nothing to do with how ridiculous YOUR amounts were, it's how THEIRS are: Does it cost them £32 to stop/pay an amount, ANY amount?
No? Are you sure? Then, it is an unreasonable/penalty charge. |
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10th March 2006, 19:23
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#8 (permalink)
| | Basic Account Customer | I've worked out what they have charged and its £4,500! If they take me to court I won't get it back will I? They may just write off the overdraft. Would it not be better for me therefore, to take action on them? What do you think? |
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26th April 2006, 23:12
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#10 (permalink)
| | Platinum Account Customer
I am in: Limbo...
Posts: 5,457
| Re: Help with interest calculation please. Hi,
The interest on the spreadsheet is the interest calculated 8% APR. This works out the interest for each charge you are claiming for, the dates since the 'offence,' and the total. This is the interest you need to apply to your claim at court.
If you put this figure in your original refund request, then this would have been an error. Should the bank have decided to repay you before a court claim, they could use it as a stick against you.
I would certainly suggest another letter to Abbey, but without suggesting you made a mistake. Probably better to use words like "my final calculation before raising a claim is £PenaltyCharges and £PenaltyInterest (from your statements)
You can then go on to say that your court claim will include these two figures, PLUS costs PLUS interest at 8% APR pursuant to Section 69 of the County Courts Act 1984.
That should clear up any misunderstandings, and also convince the bank that you mean business. Whilst it might 'wobble' your timetable a bit, it would be prudent to give the bank a few days to respond to this letter one way or another.
Good luck.
__________________ Alecto, Magaera et Tisiphone: Nemesis on Earth is come. All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional. |
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27th April 2006, 09:21
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#12 (permalink)
| | Platinum Account Customer
I am in: Limbo...
Posts: 5,457
| Re: Help with interest calculation please. That sounds fine - you have given them 7 days to respond to what they know will be on the summons if it gets that far...considering the amount you are claiming (similar to mine) you will probably get a letter saying that they think the charges are fair, that they will defend the claim and that they WON'T pay up. All that may well be true, but it is 99% certain that they WON'T go to court...so you will probably need to raise the claim.
Good luck. |
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12th May 2006, 15:53
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#14 (permalink)
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Lueeze
Guest | Re: Received Notice of Recovery Action from Abbey after filing claim - help? Okay, well i read you other thread, and your debt is £1500 yes? But you are claiming £4500? yes?
Well I wouldn't worry! Christ they are cheeky gits, as of course they will get this money back when they pay up!
I would write back advising it is being disputed, and you wouldn't owe anything if it wasn't for unlawful charges being levied in the 1st place!
Cheeky gits! | |
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12th May 2006, 18:16
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#16 (permalink)
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Lueeze
Guest | Re: Received Notice of Recovery Action from Abbey after filing claim - help? Abbey are the most underhanded of them all...other people have had this too, they are just throwing their toys out of the pram. They couldnt possibly take you to court, before you do to them so dont worry! Abbey are shameless! | |
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