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Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
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Old 10th March 2006, 00:24   #1 (permalink)
Chardonnay123
Basic Account Customer
Default Debt due to unpaid direct debit fees

Hi

I am new to the site today. I have a £1,500 debt due to the 'direct debit unpaid fee' spiral!

They are currently chasing me for this debt have passed it onto their debt recovery office to which I told them I didn't have the money they were requesting to be paid back monthly.

I received a letter today saying the debt was being passed back to Abbey National and that further legal action woudl be taken.

Are teh steps suggested on this website still recommended?

Clair
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Old 10th March 2006, 00:26   #2 (permalink)
Docubot
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Default

How much have they charged you in total (max 6 years back of course)?

If it is more than 1500 quid, or even exactly, then I would let them take you to court - seriously.

You can then claim in court that the debt was caused directly because of their punitive charges - if they want to prove in court that their charges are not punitive then excellent - I doubt it'll happen.
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Old 10th March 2006, 00:28   #3 (permalink)
richardc
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Welcome. Yes take the steps in FAQ. If you are threatened with legal action, tell them that you are taking action against the Bank
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Old 10th March 2006, 17:03   #4 (permalink)
Chardonnay123
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Default

Thank you.

Am still really worried. I have read the FAQ's twice! What is classed as an unreasonable charge. Should I list every single one (ie, I have a charge of £163 stopped and £32 charged) or should I just pick the ridiculous ones (£1.99 and £32 charged).
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Old 10th March 2006, 17:19   #5 (permalink)
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Believe me when I say that if you are the victim of disproportionate penalies, then the best thing which can happen to you is that the banks sues you.
Normally when you sue the bank, you will have to prove that the penalties were disproportionate - or probably were so. (Read the guidance notes in the Library)

However, if the bank puts in a claim against you then they have to prove their case.
You defend with a claim that the sum they are claiming is comprised of unalawful penalties. Add a countercalim that they have breached their contratual obligation only to enter accurate information on to the Credit Register - and then watch the fun.

The bank will be hoist on its own petard. In order to establish their claim they will have to reveal precisely the kind of costs of information that they don't want to - and which Stephen is suing 8 banks for. The very possible result is that they will simply let the the whole thing go.

The bank is threatening to sue you? Bring it on.
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Old 10th March 2006, 17:23   #6 (permalink)
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To add- have you been defaulted? If yes, then there is nothing worse which can happen to you.

Don't bring your action. Don't even mention that you want to recover your charges.

Just gather your information. Get your totals ready. And wait quietly for the claim to drop through the door.

Play cat and mouse with the bank - but you are the cat.
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Old 10th March 2006, 17:26   #7 (permalink)
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Default

Quote:
Originally Posted by Chardonnay123
Thank you.

Am still really worried. I have read the FAQ's twice! What is classed as an unreasonable charge. Should I list every single one (ie, I have a charge of £163 stopped and £32 charged) or should I just pick the ridiculous ones (£1.99 and £32 charged).
Read it again. You are still not "getting" the concept of unreasonable charge.
It's nothing to do with how ridiculous YOUR amounts were, it's how THEIRS are: Does it cost them £32 to stop/pay an amount, ANY amount?
No? Are you sure? Then, it is an unreasonable/penalty charge.
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Old 10th March 2006, 19:23   #8 (permalink)
Chardonnay123
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I've worked out what they have charged and its £4,500! If they take me to court I won't get it back will I? They may just write off the overdraft. Would it not be better for me therefore, to take action on them? What do you think?
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Old 26th April 2006, 08:38   #9 (permalink)
Chardonnay123
Basic Account Customer
Default Help with interest calculation please.

I am filing my claim through Moneyclaim today.

I have been through the process of sending my standard letters (initial letter requesting payment, letter before action) and have received their "standard letters".

I just need some help working out the interest per day until claim, I have no idea how to do this - can someone give me a calculation please?

On my initial letters to Abbey I included the interest calculation worked out on teh spreadsheet - instead of the interest they have charged me. I am hoping this won't matter as the interest they charged me is actually less. What does anyone think to this - should I re-write to Abbey with new figures before I file my claim?

Any help would be greatly appreciated!

Hopefully if we win I'll be able to buy some headache pills!!
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Old 26th April 2006, 23:12   #10 (permalink)
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Default Re: Help with interest calculation please.

Hi,

The interest on the spreadsheet is the interest calculated 8% APR. This works out the interest for each charge you are claiming for, the dates since the 'offence,' and the total. This is the interest you need to apply to your claim at court.

If you put this figure in your original refund request, then this would have been an error. Should the bank have decided to repay you before a court claim, they could use it as a stick against you.

I would certainly suggest another letter to Abbey, but without suggesting you made a mistake. Probably better to use words like "my final calculation before raising a claim is £PenaltyCharges and £PenaltyInterest (from your statements)

You can then go on to say that your court claim will include these two figures, PLUS costs PLUS interest at 8% APR pursuant to Section 69 of the County Courts Act 1984.

That should clear up any misunderstandings, and also convince the bank that you mean business. Whilst it might 'wobble' your timetable a bit, it would be prudent to give the bank a few days to respond to this letter one way or another.

Good luck.
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All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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Old 27th April 2006, 09:06   #11 (permalink)
Chardonnay123
Basic Account Customer
Default Re: Help with interest calculation please.

Thank you so much for your help!

The process is so scary. Also I'm so impatient that when I didn't recieve a reply yesterday I filed the claim anyway. Hopefully I have managed to put a hold on this though as I have contacted them before 9.00 am today.

Believe it not, I have read teh FAQ's time and time again and also spend too many hours trawlling through the forum, however, I still didn't "get" the interest bit. It is now 100% clear in my mind - I think!

My FINAL letter reads:-

Further to my letter dated 08 April 2006 I have not received a satisfactory response.

I would therefore advise you that my final calculation before raising a claim is £3,875.00 plus £337.74 interest charges giving a total of £4,212.74. My court claim will include these two figures, PLUS costs PLUS interest at 8% APR pursuant to Section 69 of the County Courts Act 1984.

Should I not receive a satisfactory conclusion within seven days from the date of this final letter I will file my claim.



I have given them only 7 days this time - I can't wait any longer!!!!
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Old 27th April 2006, 09:21   #12 (permalink)
Spiceskull
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Default Re: Help with interest calculation please.

That sounds fine - you have given them 7 days to respond to what they know will be on the summons if it gets that far...considering the amount you are claiming (similar to mine) you will probably get a letter saying that they think the charges are fair, that they will defend the claim and that they WON'T pay up. All that may well be true, but it is 99% certain that they WON'T go to court...so you will probably need to raise the claim.

Good luck.
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Old 12th May 2006, 15:39   #13 (permalink)
Chardonnay123
Basic Account Customer
Default Received Notice of Recovery Action from Abbey after filing claim - help?

I am at the stage of waiting for Abbey to put in a defence/pay up/ignore!

I have sent and received all of the standard letters.

Today I received a 'Notice of Recovery Action - Outstanding Debt' from Equidebt Limited demanding that my overdraft debt be paid by 18 May. Failure do do so results in one or more of the following:-

* Account being passed to solicitor for action.
* Legal Action against you in the Northampton County Court or local Sheriff's Office.
* Legal Fees and Costs being added to the balance.
* An attachment of Earnings Order being issued.

Has anyone else ever received one of these? Or can anyone advise me what to do? Abbey have until 27th to respond to my claim - I have until 18th to pay this money?

Just out of interest the debt is stated as being for "Monies due under an agreement in writing". ????

Also - I had to sign for this letter. I suppose this is because they don't "receive" paperwork they want to make sure everyone else does!

Bloody bankers!!!!
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Old 12th May 2006, 15:53   #14 (permalink)
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Default Re: Received Notice of Recovery Action from Abbey after filing claim - help?

Okay, well i read you other thread, and your debt is £1500 yes? But you are claiming £4500? yes?

Well I wouldn't worry! Christ they are cheeky gits, as of course they will get this money back when they pay up!

I would write back advising it is being disputed, and you wouldn't owe anything if it wasn't for unlawful charges being levied in the 1st place!

Cheeky gits!
 
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Old 12th May 2006, 18:02   #15 (permalink)
Chardonnay123
Basic Account Customer
Default Re: Received Notice of Recovery Action from Abbey after filing claim - help?

Thanks for that Lueeze.

My worry is that it has now gone to a third party debt recovery company. I will write to them and advise them I dispute this amount, I am making a claim against Abbey through the court and I am a bit suprised that Abbey have taken this action.

Clair
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Old 12th May 2006, 18:16   #16 (permalink)
Lueeze
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Default Re: Received Notice of Recovery Action from Abbey after filing claim - help?

Abbey are the most underhanded of them all...other people have had this too, they are just throwing their toys out of the pram. They couldnt possibly take you to court, before you do to them so dont worry! Abbey are shameless!
 
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Old 13th May 2006, 23:51   #17 (permalink)
lee_s
Basic Account Customer
Default Re: Received Notice of Recovery Action from Abbey after filing claim - help?

They did the same to me too when I took them to court. They passed the account to a debt collection agency because I wasn't paying up.
Simply raise a dispute with the debt collection agency that you owe the money and that in fact you are taking Abbey to court because they owe you more than the debt. You should find they will put the whole thing on hold pending results of the court case.
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Old 14th May 2006, 09:26   #18 (permalink)
Chardonnay123
Basic Account Customer
Default Re: Received Notice of Recovery Action from Abbey after filing claim - help?

Thank you Lee S

This is really encouraging to hear. Sometimes I do wonder if I'm doing the right thing but after hearing other people's stories are going exactly the same way it spurs me on! Good luck with your claim too.

Clair
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