Phoenix vs Abbey

[Dark-Pheonix]

Hi guy's im claiming all the charges made on my account with the abbey for the past year, Totally 680.61 pounds which is interest and the monthy charges.

The abbey made me go in to debt a few times so can i claim that back or not ?

Ive read all the forums, library temps on this website (very good i must say)

I've printed off the preliminary approach of repayment letter and put my details on it with charges to, i was wondering i see at the buttom of the page :

DON'T FORGET TO INCLUDE YOUR SCHEDULE OF CHARGES WITH THIS LETTER

is this The year long statement for abbey or not.
Please can you help me on this.

[bowkett]

Hi, I sent my schedule off last week, I just used the template in the library and deleted the last two columns. Basically a breakdown of the charges you are claiming back below is an example:
Miss xxx Account xxxxxx Abbey

In respect of: Amount: Date Incurred
Unauthoried overdraft fee £ 15.00 15/04/2004
Unpaid direct debit £32.00 27/05/2004
Hope this helps you, also did you not get charges for any other years?? Only this last year??

[bowkett]

Hope you can make out that there should be three columns, I cut and paste from excel!!

[Dark-Pheonix]

The thing is my pc don't have excel on it but you think i could it on spreadsheet on msworks

[bowkett]

Yes, anything really, just so long as you get the gist of things now, good luck with you claim, I will be watching out of interest! You didnt mention if you had charges from earlier years. If you think you have and dont have your statements there is another process you can follow, being a kelptomaniac I have all mine but take a look at other threads, there are plenty of folk who havent kept theirs and are going down the road of trying to get them!

[welly]

Hi Phoenix

I don't have Excel on my laptop but used the free open office off here it dose everything you need.

Free alternative to Excel

And its brill and can use it with all MS docs

Welly