I've just sent this e-mail to
complaints@abbey.com
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Thank you for your letter dated 22 June 2006, a copy of which is attached.
Could you confirm that you have rejected my Data Protected Act request which was requested on 6th March 2006 (110 days ago)?
Could you also confirm in what format the records from Microfiche will be sent? (I am hoping that I do not need to purchase a Microfiche machine to determine the unlawful charges you have imposed on my account).
Finally, could you confirm the time-span referred to in the letter as ‘due course’?
Steve Dunn.