Consumer Action Group envelope labels
You are part of a community of over 195,000 people. Let your bank know that you won't give in. Display one of our labels on your envelopes. Full description here
Sheet of 20 self-adhesive envelope labels £3.50 inc p&p
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Do your Internet search here Reclaim the Right Ltd. - reg.05783665 in the UK
reg. office:- 923 Finchley Road
London
NW11 7PE
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Are you being threatened over debts more than 6 years old? This may be unfair
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Would you like to clean up your credit file? Check it out | | | | | | | Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded | Welcome to The Consumer Action Group and The Bank Action Group
Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund.
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To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.
Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges. We strongly suggest that you register under a UserID and not your own name |  |
20th June 2006, 22:39
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#1 (permalink)
| | Basic Account Customer | Couple of Initial Queries Hello,
I'm new at this. A friend of a friend mentioned claims against bank charges and it snowballed from there. This site with the FAQs, all the discussion threads (the advice to read through threads is really helpful as it has prepared me for the expected 'fob' off letters), clearly laid out technical stuff and brilliant support makes me feel pretty damn good about squareing up to the banks. I do have a couple questions though.
Firstly, the initial claim I'm making is for my husband (I'm doing the spade work for him) on his Abbey account - but we also have a fairly new joint Abbey acc, which we've barely had charges on. Is any action on his account likely to affect our joint account?
Also, I'm 28 weeks pregnant (don't mess with a pregnant woman with hormones raging), should I prepare myself for this to continue after little one is born? Unfortunately I need to send off the Data Protection Act letter as we're looking into the full 6 years of charges, adding delays. Letter goes off tomorrow - with £10!
Just one last point, received a statement from Abbey on our joint acc at the w/e saying that we were being charged £20 for going overdrawn £1.12 for a bounced cheque a month or so ago EVEN THOUGH we had already been charged £20 and £30 for the bounced cheque. I rang Abbey and was advised that because our statements are dated 26th to 25th of the month the overdraft had lasted through two statements (by a day or so) and we were being charged for being overdrawn for each statement!!!!? I argued with this and was told in effect that I should be grateful that I wasn't being charged £20 for each day of being overdrawn. I asked for her manager details but she said it wasn't company policy to give it out. I finished the call. My husband rang back and spoke to another girl who denied the second charge??? He finally spoke to a chap who was very helpful, totally agreed that £70 was an outrageous charge for going £1.12 overdrawn and credited our account £70! My husband asked for his manager's name so that he could write to commend the member of staff. Amazingly the chap asked that my husband speak to him direct to tell him how good he was, which he did. My husband was very grumpy with the manager but at the same time commended the member of staff for seeing sense.
We decided that we would go ahead claiming past charges because it seems fundamentaly Abbey staff consider the charges to be wrong.
Thank you for any advice you can give on my two queries at the beginning of my thread.
Emma
Last edited by pussycat; 20th June 2006 at 22:42.
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20th June 2006, 23:24
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#3 (permalink)
| | Gold Account Customer | Re: Couple of Initial Queries welcome pussycat,
may i suggest going into your branch with your Data Protection Act and money, at least you will be able to start the 40 days from there and then. whereas ny posting it you have to give them time to get the letter and clear the postal order or cheque, whichever it is you will be doing.
if you think that it may be too much to take on when you have a newborn baby in your arms, i wouldnt worry too much about that as the first few weeks they sleep most of the time.!!
keep your husband upto date on everything, therefor he will be able to take over if necessary.
also keep a little note of everything saying when you sent things off (keep copies) and when they replied, save these to.
good luck, dont worry too much about it or you could go into early labour (dont want that)
lisaxx
__________________ if i have helped you at all click please the scales on top right! ABBEY 11/4 S.A.R - (Subject Access Request) SENT OFF 1/6 LBA SENT 22/7 LETTER SENT REQUESTING THEM TO REFUND CHARGES 15/7 STATEMENTS RECEIVED (ALL 6 YEARS WORTH) 20/7 CLAIM ISSUES IN OLDHAM COUNTY COURT. 8/8 CLAIM ACKNOWLEDGED GIVING THEM TILL 21/8....... SETTLED IN FULL!!!!!!! T MOBILE i won! 16/6 Data Protection Act SENT OFF 5/8 t mobile have failed to comply with the Data Protection Act/S.A.R - (Subject Access Request) reques ....BRING IT ON BABY!! 7/8 LBE SENT GIVING THEM 7 DAYS TO COUGH UP MY CASH 7/9 FULL REFUND BEEN SENT!! |
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23rd June 2006, 15:22
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#7 (permalink)
| | Basic Account Customer | Falling At The First Hurdle I'm really sorry to let the side down but it looks like we won't be taking our claim for charges any further (we've yet receive Data Protection Act details). Early yesterday I posted a thread asking how a claim could affect any future mortgage/re-mortgage application with High St banks (rather than an obscure high rated mortgage lender) - if Abbey were to close the account we were claiming on. Unfortunately no one was able to comment out of general knowledge or personal experience. Although a fair few people did read the thread, so there seems to be a lot people interested in this point.
Like I say, sorry to let the side down but we just can't risk it. Of course if anyone can answer I would be really grateful!!!!
Emma  |
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23rd June 2006, 15:40
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#8 (permalink)
| | Classic Account Customer | Re: Falling At The First Hurdle Perhaps if the question is re-phrased?
People open and close accounts all the time. Such activity is recorded on your credit record and may have an effect. I don't know if things like the reason for account closure are recorded
There's no right or wrong answer here - each institution treats the information in it's own way.
The best advice would be to learn more about credit histories.
Try this: http://www.moneysavingexpert.com/sea...credit+history |
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23rd June 2006, 20:38
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#10 (permalink)
| | Platinum Account Customer | Re: Future Mortgage/Re-Mortgage It's really too early to tell. This forum has been going for 6 months. People are only recently started to get their money back, and I doubt any of them would be mortgaging so soon...
Logic says it should make no difference. Banks are not necessarily logical. If you're that wobbly, wait until you have your mortgage sorted, then get your charges back!
And I have merged your threads, as it's really impossible to follow your story if we have to chase it all over the forum. Please keep to one thread for future queries and updates, thanks.
__________________ Barclays: Won ~ NatWest: Won ~ Halifax (x2): Won ~ FNMF: Won ~ Barclaycard: Won ~ GHD: Won ~ Grattan: Won ~ GE Money: Won ~ Capital One: Won ~ Land of Leather: Won. * This wonderful site is being sued for libel. If it doesn't get enough funds, it will have to close. Help them help us, whether it's £1 or £1000.
Last edited by Bookworm; 23rd June 2006 at 20:41.
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