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The Bank Action Group - against unlawful bank charges
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Abbey Bank Meet other Abbey Bank customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded


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Before beginning to claim your bank charges be sure to read the FAQ by clicking the link above. Read it carefully and also read as much of the forum material as you can manage before you start claiming your bank charges refund. You will have to register before you can post or view the materials which may assist you in reclaiming your penalty charges: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Understand what you are doing and you will be able to Reclaim the Right more effectively.

Why don't you come and introduce yourself in the Welcome section at the top of the forum. Then have a look around the rest of it.
Do not post or start claiming until you have read the entire FAQ section and step by step guides and you have a good basic idea of what to do and of the layout of the forum.
Good luck claiming your bank charges.
We strongly suggest that you register under a UserID and not your own name

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Old 8th March 2006, 16:17   #1 (permalink)
LordLee
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Default I've been charged £1000s but surely it's my fault?

Hi,

I'm SOOOO glad i've discovered this forum. I wonder if anyone can offer me advice.

I Bank with Abbbey and for months... dare I say years, on and off i've been charged over £100 a month in bank charges etc.

Now reading posts here and on 'Martin's Money Tips' people are saying this is all 'potentially' reclaimable.

But surely it's my fault. I have been careless with my account. And the odd ridiculous charges aside (like being charged £30 for iTunes Music store taking 79p later then expected, hence me going overdrawn) i really only have myself to blame.

I can't quite comprehend reclaiming all this cash. I've sorted my finances out now. But am i really in with a chance of reclaiming all this cash? And now quite a few people are doing it... should i be quick before the banks find a legal solution?
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Old 8th March 2006, 16:48   #2 (permalink)
dolly
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Default Re: I've been charged £1000s but surely it's my fault?

Quote:
Originally Posted by LordLee
But am i really in with a chance of reclaiming all this cash?
The simple answer is yes, you are in with a chance as long as you know that ultimately you might end up in court against the bank(s). The main crux of the argument is that the banks charges are punitive in nature and that no way does it cost what they say it does when they charge you for going overdrawn, bouncing a direct debit etc, regardless of whether it was your fault or not.

Read around, look at the FAQ's section and everything you need to know on what to do should be covered in there.

Good luck - we're all in it together
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Old 8th March 2006, 16:48   #3 (permalink)
Docubot
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Have a read of the FAQ's - you should already have read the rules of course.

The reason as to why you incurred penalties is largley irrelevant.
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Old 8th March 2006, 17:05   #4 (permalink)
LordLee
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cheers guys. i've had a good read of the FAQ and all sounds clear.

just 1 question... it was a bit confused whether the Data Protection Act Request Letter or Preliminary approach for repayment letter should be my first action? should i be giving them a phone call first?
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Old 8th March 2006, 17:41   #5 (permalink)
BankFodder
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You can do it either way you want. However, do realise that it is not an automatic cashback system. You may have to go to court and you will have to convince a judge.
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Old 8th March 2006, 17:42   #6 (permalink)
dolly
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Do you know the full amount of the charges that you want to claim back?

If not send the Data Protection letter.

If you do (for definite), send the Preliminary Approach one.

As for a phone call, it's up to you...I kept mine strictly written, sent by recorded delivery, so I had evidence of everything.
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Old 8th March 2006, 17:51   #7 (permalink)
LordLee
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Quote:
Originally Posted by dolly
Do you know the full amount of the charges that you want to claim back?

If not send the Data Protection letter.

If you do (for definite), send the Preliminary Approach one.

As for a phone call, it's up to you...I kept mine strictly written, sent by recorded delivery, so I had evidence of everything.
I fully understand that i may have to go to court. But it's worth it as i'll be defo claiming under £5000.

I know how much to claim for if i just go for the last 6 months... but, i'll have to go the data protection letter route if i go back any further.

hmmmm i have a decision to make. if i go the longer route (data pro letter) any chance the banks will have covered their arse by then?
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Old 8th March 2006, 17:54   #8 (permalink)
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Not unless they invent a time machine to go back to 1915 and change the law!
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Old 8th March 2006, 17:56   #9 (permalink)
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The banks consider that they already have their rear-ends quite covered.
It will be up to you in a courtroom to pull the veil aside.
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