Claim For Charges - Abbey

[ROB BROWN]

Hi All,

I am just about to start a claim against the Abbey to reclaim my bank charges, i have read the "Consumer Action Group" step by step guide on how to do this and taken the necesary steps in opening another account else where.
At preasent i have an overdraft with the abbey of £2500 and they have sent me a letter telling me they have decided to drop this amount to £1750. They have given me 3 weeks to pay this amount or face charges!!! this has prompted me to take action against them. I had been reading into the claim process for a couple of weeks prior to this letter but i was concerned that maybe they would try and recover the full amount of the overdraft if i start this process.

Does anyone have any advice or information relating to my predicament?

[Jane Austen]

If you have another account ready to use, does it matter that they will put more charges on?

If you have your statements, write and request a refund of your charges (template in library).
If you don't have statements then send a Data Protection Act letter (template in library) with the £10 fee, to request them. Any charges which are subsequently put on your Abbey account can be added to your claim later.

Good Luck

[mahala]

Make sure you open a parachute account before you start if you're worried they might close the account.