The Cheek!

[nturkes]

I have been banking with Abbey since University, when I was lured in by their fantastic offer of a current account, and actually ended up working for their telephone banking service which I am sure you are all rather more familiar with than you would probably like.

Luckily, due to the fact I am a generally pleasant guy, when I have been charged in the past I have managed to get out of it, but I was refunded a £30 charge a couple of months ago, and even then, I had to request a call back from a manager.

Today, I am pretty miffed. Granted, I like to flirt with my overdraft limit, but I am paid weekly, and they know the money's going in. I have just received my statement stating that I have incurred charges of £50, £20 overlimit fee and £30 honouring a £14.99 card payment which took me £1.10 over my limit for less than 24 hours.

I know other people have been hit much harder, but how can they charge me what would be over 16,500% flat rate interest?! Its a joke, I am not happy, and I wish that I was in a position to pay off the overdraft and go elsewhere (but then again, they're all the same aren't they?).

[Jamloo]

Yep...all the same....except some are particularly worse than others.

First of all, open a parachute account with another bank...just in case Abbey decide in their wisdom to close your account because they dont like you taking any action against them.

Secondly, Read through the FAQ's the Templates Library and other peoples threads especially Whizzkids, Neil P's and Tim Dunlops (you cant miss them !!)

Thirdly, get your Data Protection Act letter out to the Abbey asap and set them the 40 day timeline.

Lastly...remember everyone on here is in the same situation and we can all help where required !!

Good luck and all the best !!

[nturkes]

Its all good. Got the charges refunded straight away, although he did warn me (as they do every time), that this is the last time...Sure.

[anna giles]

I will try and be brief, opened account with abbey last july advised overdraft limit by staff and also what the bank would initially allow, went over overdraft by second month of having account , charges were taken resulting in more charges the following month and so on. have now calculated that they have had £900.00 Plus from me .Ive been in several times to try and sort problem out which resulted to my overdraft being increased to £1000 !!! its spiraling out out control !!! hence why im now in forum

[mahala]

Do you want to start your own thread Anna, so that we can follow your progress more easily? Good luck!