Hi all,
I have just recieved a letter from abbey saying they have looked into my claim and because of the way I have conducted my bank account in the past they will not pay and offer me a good will gesture of around £40. To top is off, I reluctantly paid my overdraft off in full last month and another £25 charge has appered. This seems to be a result of being over drawn halfway through the month, automatic charges being added and a computer generated letter being sent out.
I am now really cheesed off and want to make sure I am still with in my rights to proceed with court action..
I will draft up the letter and wait for a reply.
Regards
A
